Student Counselor required at Smiley Education

Smiley Education Co., Ltd

Smiley Education Co., Ltd is a growing organisation providing Educational services to domestic and international students to study in Australia, UK, and other countries around the world. Our passion is to help students reach their goals through quality education.

We are currently looking for a “Student Counselor” to join our team. This is a full time role, and you are also expected to work closely with other Directorates and report directly to MD.

Student Counselor

Key responsibilities:

• Providing a multi-functional counselling to clients in regard to courses and institution details
• Providing the pastoral care and welfare needs of our clients with respect to company’s policy
• Accurately and timely communicate information to customers
• Handling overseas student visa and work permission cases
• Dealing with client enquiries regarding to accommodation placement and airport pickup queries
• Liaising with institution representatives on student matters as required
• Contributing to the development of company marketing plan, promotional material, and also advertising
• Organizing company’s functions and fairs e.g. education interview programs and seminars
• Handling general office and administrative responsibilities

Essential Skills & Experiences:

• Excellent relationship building skills
• Exceptional telephone manners and excellent communication skills
• Ability to develop rapport with clients of different backgrounds
• Good time management and organizational skills
• Tertiary Qualifications in Business, Marketing, or related field
• Good knowledge and previous experience in education or recruitment industry
• Up-to-date working knowledge of key legislation and policies, relevant to international students

Desirable:

• A passion for achievement, meeting new people, and delivering results
• Customer focused, dynamic and innovative in spirit
• Highly motivated, open minded and creative thinking
• Knowledge of student visa regulations
• Experience in flight booking and tourism management

What we offer:

• Base Salary THB20,000 (based on experience) plus commission and bonuses
• Extra allowances during events/ fairs

If you have the skills and background we are looking for, please forward your CV and covering letter outlining your specialist areas to info@smileyedu.com or call at 02 541 5751 - 2